FAQs

Before sending a mail to our technical support please check these frequently asked questions to see if your issue is addressed here.

General
Mac "dmg" downloads as an unrecognised filetype.

We’re currently investigating an issue where dmg downloads from Firefox are downloading without their .dmg file extensions.

The easiest thing to do is to just rename the file and add the “.dmg” on to the end yourself. Alternatively you can download it using a different browser.

VST3 Support

Yes, we’ve heard that Steinberg have announced that their products will stop supporting VST2 in the next 2 years. Don’t worry, by that time all our non-legacy instruments will have VST3 available.

Closer is the announcement that Cubase 12 on Apple Silicon Macs doesn’t support VST2. It would seem that Apple Silicon Cubase users will receive best compatibility by running Cubase 12 in Rosetta mode:

https://helpcenter.steinberg.de/hc/en-us/articles/4488195658002-Cubase-12-Using-the-native-Apple-silicon-version

Where VST2 support is continuing:

https://helpcenter.steinberg.de/hc/en-us/articles/4409561018258-VST-2-Discontinued

 

I'm trying to reset my password, but I'm not getting the email.

Please check your spam or junk folder before contacting support. If it’s not there, please contact support and we’ll happily reset your password manually.

Do GForce instruments work with macOS 11 Big Sur?

Minimonsta and Oddity 2 will not work correctly on macOS Big Sur. They do however work on macOS Monterey, so please update to Monterey for compatibility.

All other GForce instruments work on Big Sur.

More on this here:

macOS update – 10th November 2020

PC AAX Format GForce Instruments.

Unfortunately there is no PC AAX format for M-Tron Pro, VSM, Oddity2, impOSCar2 and Minimonsta.

 

Where can I find my installation codes?

Provided you have a license registered to your account, you can find your installation codes by clicking on the orange View Instrument buttons in your account.

What is the price in $US or other currencies?

Conversion to other currencies is handled by your payment provider.

We use this website for currency conversion indications when buying.

www.xe.com

Are all your instruments available for download?

Yes, all our current instruments are available to download directly from this website.

For specific download instructions for VSM and M-Tron Pro please see their FAQ sections.

Educational Pricing

We offer educational pricing on all our products.

You will need to prove that you currently attend, or teach at, an educational establishment. If you feel that you could benefit from an educational discount please drop us a line.

We deal with all requests individually.

Please Note* Educational discounts can only be applied to full priced purchases and cannot be combined with any other offer.

How do I register my instruments?

Please create or log in to your account, you’ll find an option to register your serial number or Activation Code on the main account page.

In previous lives, serial numbers may be referred to as Registration keys or numbers. They’re the same thing.

I want to know what the procedure is for a license transfer.

As long as your product isn’t listed as “NFR”: In your account, click on the View Instrument button for the product that you’d like to transfer.  You can transfer it to another registered GForce user using the box on the right-hand side.  Or at the bottom on mobile browsers.  The recipient’s licence is marked as NFR and cannot be transferred again.

Can I change my account details including change my password?

Yes. On your account page.

I have created an account but haven't received my password yet.

Sometimes an over zealous spam filter may stop our email from getting to you. Try changing the settings and asking for the password to be sent again. If this doesn’t solve the problem, email us and we’ll provide you with your details.

I use Receptor and I need tech support for one of your instruments.

All technical issues with regards to our instruments and Receptor are handled directly by Muse.

Upgrade/Update? What's the difference?

Upgrade – something you pay for.
Update – something you don’t pay for.

Getting the message “Serial number already taken” when trying to register.

Did you buy the product from our website? If so, registration is automatic and there’s no need for you to do anything. So the number is taken… but by you! If you didn’t buy from us, contact support with your serial number.

I need my registration key but can only find a serial number! Or, I need a serial number and can only find a reg key!

Over the years we have used these terms interchangeably, causing some confusion. They are, however, the same thing.

I have an activation code from an online shop, what do I do with it?

Create an account, then register your activation code with us. You’ll then be given a serial number to use when installing the instrument itself. The activation code cannot be entered into the instrument.

How do I uninstall your instruments?

Mac | Run the installer again (download a new one if you need to). When it comes to the installation selection screen keep clicking the tickbox until the text reads Uninstall. Do this for each format you want to uninstall then complete the installation process.

PC |Find the uninstaller in Add/Remove Programs and run.

GUI Sizes

New UI sizes are now available for M-Tron Pro and VSM. We’re looking into our development options for increased UI sizes with Oddity2 and Minimonsta.

Artist Endorsement

We never pay artists for endorsements nor enter into an endorsement with an artist who has never used our instruments. Artists may be eligible to endorse our products provided they meet all of following conditions:

The artist must already own at least one GForce Instrument and express a genuine love for it.

The artist must prove popularity, e.g. have produced at least 1 top ten hit in a significant charts system in the last 24 months.

The artist must provide scans of at least 5 interviews in music oriented magazines, such as Groove or Bravo, alternatively video interviews on MTV or music shows on local television.

The artist must provide scans of at least 5 interviews published in magazines focussed on music production, such as Future Music, Electronic Musician, Keyboard, Sound & Recording or a combination of both magazine types.

If the artist has an existing or prior endorsement by another audio company (hardware or software), the artist must send signed confirmation that the existing or prior endorsements do not conflict with endorsement by GForce. For example, if the artist still has to mention an existing and prior product endorsed by another company he can not be endorsed by GForce.

The artist must provide prominent mention of GForce instruments in each booklet during the period of endorsement.

The artist agrees to mention GForce instruments prominently in any production centric interview within the period of endorsement.

The artist agrees to supply patches and demo tracks for inclusion in GForce products and use on the GForce website.

The artist must send a set of photographs (cleared for publishing by GForce), to be updated every 2 years.

The artist must provide a list of at least 5 appearances of GForce instruments on each album within the endorsement period, e.g. “Ambient background on track 02 using impOSCar2 preset ToDieFor”

Failure to meet any of the above conditions will result in termination of the agreement and any licenses that have been issued under this agreement will be revoked. GForce Software Ltd reserves the right to revoke any NFR license at any time for any reason.

The artist can end the endorsement period at any time by buying normal single user license.

How many times can I install an instrument?

Our licence agreement allows for up to two concurrent installations as long as both computers are owned (and mainly used by) the registered licence holder.

This is designed to allow users to have one installed on a studio and one on a live performance rig.

Oberheim SEM
Where's the manual?

Oberheim SEM is our first instrument without a physical or PDF manual. You can find the new manual here.* Or via the “Online Manual” button in SEM’s information screen.

*External site will open in a new tab.

Is SEM just a monophonic OB-E?

The core sound-creating engine is the same as OB-E’s. However SEM has a few tricks OB-E doesn’t have, things we thought worked well for a mono specialist, like an arpeggiator and simple but powerful 32 step sequencer. It can also do different portamento rates between VCO1 and 2.

Mostly, however, it’s more of a workflow thing. SEM is quick and easy, and accessible to use. You can very quickly achieve great sounding mono patches for basses and leads etc.

Why not try the demo? See what you make of it. We hope that you’ll find it inspiring as we have.

Are SEM and OB-E patch compatible?

Yes! SEM can load individual SEMPresets saved in OB-E, and OB-E can load presets from Oberheim SEM into the individual SEMs via the SEM LOAD button on the flip side of each SEM.

I appreciate that sentence may need reading a couple of times.

Check out the SEM manual for details.*

*External site will open in a new tab.

FX Lock doesn't work when I initialise.

No. The FX will initialise even if they were locked. So the INIT button really takes it all back to the start. Use with caution.

Is SEM MPE compatible?

Sort of.

It’s not polyphonic, so MPE is mostly redundant. However, it can pitch bend +/-48 steps to enable glide control and you can assign the vertical axis CC to anything you like.  So it gives a pretty good MPE experience on monophonic playing.

But if you attempt to send it poly aftertouch from a ROLI it’ll make some strange noises!

Oberheim OB-E
Lost Automation in old projects after updating to Oberheim OB-E (v2)

In the new Oberheim OB-E we have made significant improvements to the background engineering of the instrument. However, this unfortunately means that any automation that previously controlled grouped SEMs on OB-E v1 will not work on OB-E v2.

These automations will need to be changed to control SEM 1, then activate group mode.

Eg: Previous automation label: ALL VCF Cutoff
New Automation needed: SEM 1 VCF Cutoff

This may be done easiest by using OB-E v1 before updating to Oberheim OB-E (v2). We will keep v1 available to download so that you may roll back if required. Change any ALL automations to SEM 1 automations in current projects and then update to v2.

We’re sorry for this inconvenience and hope that you enjoy the new Oberheim OB-E.

Hey! Detune is different?

Yes it is. In conversation with Oberheim we have changed the overall effect of the detune knob to be more inline with the original instrument sound and variations found between SEMs. Please note that patches that were saved with the old detune knob will still sound identical on v2.

How do I use MIDI Program Change?

First, check that you’re not using VST3. Then look for the “Program” folder in your filesystem.  It’ll be here:

PC: C:\Program Files\GForce\OB-E\Presets\Presets\Program

Mac: /Library/Application Support/GForce/OB-E/Presets/Program

Move/copy the patches that you wish to be able to change between into this folder, you can put unto 128 patches in here. Patches will be alphabetically assigned a program change number (usually displayed as 0-127), so you may wish to rename the patches 01, 02, 03, etc to organise them.

From here, load up OB-E in the DAW of your choice and send Program Change messages to select those patches.

Program Change doesn't work on the VST3

I’m sorry, Steinberg have dropped MIDI Program Change from the VST3 specification. If you wish to use MIDI Program Change, please use either the AU (Mac only) or original VST version of OB-E.

Switching over to VST3

OB-E v2 comes with VST3 included. Depending on your DAW, you may have a different experience switching over to VST3.

Cubase users should have a seamless experience switching projects from OB-E v1 (vst) to OB-E v2 (vst3). All previously saved .vstpresets and project statuses will be recalled. These DAWs will automatically adopt the VST3 in favour of the VST2.

Ableton Live doesn’t seem to automatically switch over old projects to VST3. So we have provided a VST2 version of OB-E to aid transition between the two formats. Whilst you may wish to use the VST2 for any current projects that you’re working on, we would highly recommend using the VST3 or AU for all new projects. If you have any presets saved as a .fxp file (Live’s VST default), please take the time to load them up in the provided vst2 and resave them in OB-E’s patch browser. The VST3 and AU will pick them up automatically.

Studio One switches to VST3 automatically as long as you’re not running natively on an Apple Silicon chip, where it seems only AU is currently supported. If this is you, please load Studio One using Rosetta and swap the VST out of current projects in favour of the AU. Then you can run in native mode. Or continue to use Rosetta if you prefer.

Why can't I see my VST presets in the browser?

The preset browser saves and loads .xml and .aupreset files. If you wish to use .vstpreset files you’ll need to do so via your host DAW’s patch management system.

What are the demo restrictions?

The OB-E demo will work for 7 days from installation or for 6 full hours, whichever is shorter. It has a limited selection of factory patches and cannot load user patches. You can save user patches for use in the full version later.

How do I set it up for MPE?

For MPE to control of pitch please make sure that your controller is using MIDI channels 1-8 and that the patch has the maximum possible bend range (48 steps). You then need to assign each of the 8 SEMS to your controller individually. This takes a few seconds, but it does allow you to control any parameter on any SEM.  You must switch off Group and Offset more for MPE and Poly Aftertouch to work correctly.

There’s a video tutorial available here: https://youtu.be/Sd-XvGASKHc

Issues automating switches in Ableton Live - AU

There is a known issue with Ableton Live that prevents the AU switches from correctly writing to the timeline if they’re controlled from OB-E’s UI. There are two options:

a) Please add the switch you wish to automate to Live’s Configure panel before automating it. It will then work correctly.

b) Use the VST3.

Where are the factory AU presets?

OB-E v2 has had to changed it’s native preset type away from AU presets as part of introducing PC compatibility. On Mac, OB-E can still read .aupreset files, so your previously saved user patches are still there. However all factory presets are now in .xml format.

M-Tron MkII
Is there an upgrade from M-Tron Pro? What's happening to M-Tron Pro?
Let me write this as loudly as I can:

M-Tron MkII does not replace the M-Tron Pro.

So, no, I’m sorry, there is no upgrade. These two instruments, whilst related, have different focuses and musical purposes.  M-Tron Pro continues it’s work as the ultimate M400 emulation with it’s vast library, and M-Tron MkII is more focused on the Mellotron MkI, MkII and Chamberlin rhythm sections. It has new and specialist tools to separate it from M-Tron Pro. M-Tron Pro is not being retired and will continue to be supported and developed alongside the M-Tron MkII at the heart of our instrument lineup.
Are M-Tron Pro tape-banks compatible?

No, at the moment MkII contains original Chamberlin, MkI & MkII tape-banks. We will offer additional tape-banks at a later date.

Are the Rhythms and Accompaniments looped?

No. If Geoff Unwin didn’t need it, neither do you.

How do I adjust the tempo in the standalone?

PC: After clicking the host sync button a tempo box will appear. Click the box and drag.

Mac: After clicking host sync M-Tron MkII will conform to the tempo set in the Preferences window (cmd-comma)

What are the demo restrictions?

The demo version of M-Tron MkII contains a very limited sound library, specifically Station 1 (see the M-Tron MkII Manual) of both the Chamberlin and MkI, plus two Chamberlin tape-banks from Station 7 available for the Rhythm and Accompaniment manual. MkI Station 1 Rhythms and Accompaniments are the same as the MkII. The demo MkI Leads are the DI variant, with the Mic recorded variations only available in the full version.

The demo allows you to trial all M-Tron MkII modes (Lead & Rhythm & Accompaniment) plus the provides the ability to load the Chamberlin Violins and Flutes into the left manual for a 2 x 35 note (G-F) double manual experience.

Additionally, the demo is limited in use by an audio fade and silence occurring every 20 seconds. The purpose of this demo is (a) to give you an understanding of the MkII’s capabilities, and (b) to make sure it functions correctly on your system.

The MkII demo Library size is 365MB. The full version Library size is 4.7 GB

There are 142 Patches in the Demo version

Receiving "Cannot Find Library" message in DAW - Apple Silicon Macs

On Apple Silicon chipped Macs there is an additional layer of security that prevents DAWs from accessing certain areas on your Mac. For some reason this includes some locations that you’d think a DAW might just want to access, like /Library/Audio for example.

If you have placed your Library in one of these locations the standalone M-Tron MklI will be able to read it, but the plug-in won’t. The best solution is to move the Library somewhere else, we recommend /Library/Application Support/GForce as a good location on your system drive.

After doing that M-Tron MkII will ask to be relinked to the library folder when you next run it.

Is there a VST3 version for Mac?

It’s coming. Currently if you’d like to run MkII as a VST on your Apple Silicon Mac, please enable Rosetta on your host application. Do this from the application’s Get Info window in Finder.

It sounds out of tune.

Check if the brake is on and if the mod wheel is turned up slightly. With the brake on and the mod wheel not at 0 you will hear a flattening of the side the Brake is affecting. This can be particularly noticeable when brake is only set to one manual.

I can't hear changes to Key Clicks

Key Clicks are only audible when Tape Rewind is enabled.

I'm getting messages about missing tape banks.

Please make sure you have downloaded and installed all components of M-Tron MkII.

On PC there are three installers, one software, two for the library. Please run all three before trying to run M-Tron MkII

On Mac, please make sure all three sound library files are inside the MkII Library folder. Library.cpt5, Accompaniment.cpt5 and Leads.cpt5.

Imposcar2
Will impOSCar2 work on macOS 11 and macOS 12?

Yes, impOSCar2 works well on Monterey.

There are a couple known issues with Big Sur:

The wrong default patch loads when you first start the instrument and there’s an issue where the waveform and filter display windows may not update in real time.

What's my username? Licence code? Key code? Reg code?

Over the years we have had to change the format of our serial number system a couple of times. This has led to a bit of a confusion of names when it comes to your licence codes needed for installation.

In your account click the View Instrument button next to impOSCar2.

You will see two lines of text for the licence code.  The first line is your “product username”, if you bought it on the new site it will begin with the letters “IMP”.  Older buyers may have a username that they had on our old site here.

The second line is the registration key, or licence code, or serial. It is always a long code of numbers and letters.

Logic (or another AU host) is not seeing Audio Unit plug-ins.

If an instrument is not being detected by Logic (or any other Audio Unit host), please try the following procedures.

1. Run the AU Manager from within Logic Pro X.

2. Depending on your OS, go to:

Macintosh HD/Users/Library/Caches or Macintosh HD/Users/Library/Caches/AudioUnitCache

Move the com.apple.audiounits.cache file to the Trash then empty the Trash. When you next restart Logic or Digital Performer they will freshly scan installed Audio Units and your instrument should now appear in the Audio Units list.

3. Go to Macintosh HD/Library/Audio/Plug-ins/Components.

If you can see your plugin in the list of Audio Units, select the file and move it to the Desktop. Restart the Mac and start Logic or Digital Performer. Follow this by shutting down Logic or Digital Performer then move the Audio Units from the desktop back into the HD/Library/Audio/Plug-ins/Components folder. Restart Logic or Digital Performer and your instrument should now appear in the Audio Units list.

AAX Format impOSCar2

There is no AAX version of impOSCar2 for Mac or PC.

Please consider using a VST wrapper plugin to use impOSCar2 within Pro Tools.  We have tested the following:

Blue Cat Audio MB-7 Mixer
Blue Cat Audio Patchwork
DDMF Metaplugin64

I can't find the impOSCar2 manual

The manual for impOSCar2 is installed to the following locations and is named impOSCar2_Manual.pdf.

Mac:

User/Documents

PC:

C:/Program Files/GForce/impOScar2/Documentation

impOSCar2 crashes within NI Maschine

Native Instruments uses a service called NIHardwareAgent which monitors the USB bus for the Maschine controller. Whenever this service is running, Imposcar 2 may crash and the kernel panics point to the VST, not the service. However, disabling this service gives consistent performance.

Thanks to William Buchanan for the fix.

When using a touch-screen PC the knobs and sliders are poorly responsive and jump about, how can I fix this?

Please navigate to the following location on your computer:

C:/Program Files/GForce/impOSCar2/Support

Open the file ‘impOSCar2.sup’ with notepad and add the following line into the file after the {Knob Mode} line at the top:

{Linear Knob Mode Cursor Move}{off}

Save the ‘impOSCar.sup’ file

M-Tron Pro
Will M-Tron Pro work on macOS 12 Monterey?

Yes. You’ll need the latest version, available to download here.

Receiving "Can't find Library" message in DAW - Apple Silicon Macs.

Apple Silicon Macs have an additional layer of security preventing DAWs from accessing certain areas of your hard drive. If you have placed your M-Tron Pro Library in one of these locations the plugin version of M-Tron Pro won’t be able to read it, but the standalone will.

We recommend that you move your library to:

/Library/Application Support/GForce

and relink it when you next run M-Tron Pro.

Known blocked locations:

/Library

/Library/Audio

Logic (or another AU host) is not seeing Audio Unit plug-ins. | Mac

If an instrument is not being detected by Logic (or any other Audio Unit host), please try the following procedures.

1. Run the AU Manager from within Logic Pro X.

2. Depending on your OS, go to:

Macintosh HD/Users/Library/Caches or Macintosh HD/Users/Library/Caches/AudioUnitCache

Move the com.apple.audiounits.cache file to the Trash then empty the Trash. When you next restart Logic or Digital Performer they will freshly scan installed Audio Units and your instrument should now appear in the Audio Units list.

3. Go to Macintosh HD/Library/Audio/Plug-ins/Components.

If you can see your plugin in the list of Audio Units, select the file and move it to the Desktop. Restart the Mac and start Logic or Digital Performer. Follow this by shutting down Logic or Digital Performer then move the Audio Units from the desktop back into the HD/Library/Audio/Plug-ins/Components folder. Restart Logic or Digital Performer and your instrument should now appear in the Audio Units list.

I want to install an M-Tron Pro Expansion Pack. Where is my M-Tron Pro Library folder?
Platform: MAC/PC

Mac – Run M-Tron Pro and click the show MIDI CC button. A file path of your library will be shown.

PC
By default: C:/ProgramData/GForce/M-Tron Pro Library

ProgramData is a hidden folder, so make sure you enable Show hidden files and folders in Windows to find it.

Please note that during installation of M-Tron Pro you can select a custom location. If you’ve done this and can’t remember where you put it, run M-Tron Pro and click the show MIDI CC button. A file path of your library will be shown.

M-Tron Pro download installation.

A Mac installation video can be viewed here.

Library Installer Error. It asked for Disc 1 to be inserted! | PC

Please extract the downloaded zip file before running the installer.

I get a message about ASIO drivers when I load the standalone. | PC

M-Tron Pro and VSM require the use of an ASIO compliant sound card or interface. If you don’t have a dedicated sound card or interface you can often convert your PC’s standard audio drivers by downloading and installing the free, tiny and great ASIO4all third-party driver here.

M-Tron Pro or VSM doesn’t appear in my 64bit host. | PC

Make sure that your host’s VST folder locations list does not contain the folder that contains the 32bit version of M-Tron Pro. If a 64bit host scans the 32bit version at all it will ignore the 64bit version.

Using M-Tron Pro in Pro Tools on a PC.

There is no AAX version of M-Tron Pro for PC.

Please consider using a VST wrapper plugin to use M-Tron Pro within Pro Tools.  We have tested the following:

Blue Cat Audio MB-7 Mixer
Blue Cat Audio Patchwork
DDMF Metaplugin64

Minimonsta
Will Minimonsta work on macOS 12 Monterey?

It’s still early days with Monterey, but it seems like Apple have fixed the issue that broke Minimonsta in Big Sur (macOS 11). Therefore, at this time it would seem that Minimonsta is functioning within Monterey as a plugin. We have released a standalone patch to install after the main plugin versions for standalone compatibility.

This fix has not been put into Big Sur, so Minimonsta is still not compatible with macOS 11. A long term fix for these potential issues is still being worked on by GForce.

Will Minimonsta work on macOS 11 Big Sur?

No. Unfortunately Minimonsta will not work correctly on Big Sur. Fixes for this major issue may take a long time to do.

Update 30/10/21: 
Preliminary checks suggest that these issues are resolved by Apple in macOS 12, Monterey. The plugin works as designed but the standalone remains inoperable.

The UI it tiled.

Unfortunately Minimonsta is not compatible with Big Sur. Fixes for this major issue may take a long time to do.

Update 30/10/21: 
Preliminary checks suggest that these issues are resolved by Apple in macOS 12, Monterey. The plugin works as designed but the standalone remains inoperable.

 

What's my username? Licence code? Key code? Reg code?

Over the years we have had to change the format of our serial number system a couple of times. This has led to a bit of a confusion of names when it comes to your licence codes needed for installation.

In your account click the View Instrument button next to Minimonsta.

You will see two lines of text for the licence code.  The first line is your “product username”, if you bought it on the new site it will begin with the letters MMM.  Older buyers may have a username that they had on our old site here.

The second line is the registration key, or licence code, or serial. It is always a long code of numbers and letters.

Logic (or another AU host) is not seeing Audio Unit plug-ins.

If an instrument is not being detected by Logic (or any other Audio Unit host), please try the following procedures.

1. Run the AU Manager from within Logic Pro X.

2. Depending on your OS, go to:

Macintosh HD/Users/Library/Caches or Macintosh HD/Users/Library/Caches/AudioUnitCache

Move the com.apple.audiounits.cache file to the Trash then empty the Trash. When you next restart Logic or Digital Performer they will freshly scan installed Audio Units and your instrument should now appear in the Audio Units list.

3. Go to Macintosh HD/Library/Audio/Plug-ins/Components.

If you can see your plugin in the list of Audio Units, select the file and move it to the Desktop. Restart the Mac and start Logic or Digital Performer. Follow this by shutting down Logic or Digital Performer then move the Audio Units from the desktop back into the HD/Library/Audio/Plug-ins/Components folder. Restart Logic or Digital Performer and your instrument should now appear in the Audio Units list.

Minimonsta demo version patches.

Yes, there are more patches in the full version.

The full version comes with 582 Meta-patches which equates to 6402 patches.

Does the Minimonsta respond to MIDI Program Change messages?

The Minimonsta responds to program change in the following manner:

  1. Extend the Minimonsta Meta-Patch window.
  2. From the Meta-Patch window, select the folder you want to respond to program change (this could be a user customized folder).
  3. Click on the PGA-RTFM button.

Each of the Meta-Patches within the selected folder is assigned a program change number starting at 1 and running sequentially thereafter.

If you send the instrument Program Change No. 1, the first sound in the list is loaded into the instrument RAM, but it is only activated when a key on the Melohman Octave (the black octave on the left) is pressed. Doing this loads the Patch for that key of the new sound (this will be a variation on the sound that has been loaded into RAM, and each key in the Melohman Octave loads a different variation). This can easily be automated within a host.

Manual CC Error

The manual incorrectly lists Osc 2 & 3 Transpose as having the same CCs assigned as the Delay Left & Right Times (CCs 12 & 13). The values should be as follows:

Osc 2 Transpose = 27

Osc 3 Transpose = 28

Checking which CC is assigned to which parameter:

There is a very simple way to check which CC is assigned to which parameter:

  1. Click on the knob you want to check
  2. Click ‘Setup’.
  3. In the MIDI section you’ll see “Un-bind [NameOfParam(CC XX)]” if the control is MIDI mapped.
Using Minimonsta in Pro Tools on PC

There is no AAX version of Minimonsta for PC.

Please consider using a VST wrapper plugin to use Minimonsta within Pro Tools.  We have tested the following:

Blue Cat Audio MB-7 Mixer
Blue Cat Audio Patchwork
DDMF Metaplugin64

Oddity2
Will Oddity2 work on macOS 12 Monterey?

It’s still early days with Monterey, but it seems like Apple have fixed the issue that broke Oddity2 in Big Sur (macOS 11). Therefore, at this time it would seem that Oddity2 is functioning within Monterey as a plugin. We have released a standalone patch to install after the main plugin versions for standalone compatibility.

This fix has not been put into Big Sur, so Oddity2 is still not compatible with macOS 11. A long term fix for these potential issues is still being worked on by GForce.

Will Oddity2 work on macOS 11 Big Sur?

No. Unfortunately Oddity2 will not work correctly on Big Sur. Fixes for this major issues may take a long time to do.

Update 30/10/21: 
Preliminary checks suggest that these issues are resolved by Apple in macOS 12, Monterey. The plugin works as designed but the standalone remains inoperable.

The UI is tiled.

Unfortunately Oddity2 is not compatible with Big Sur. Fixes for this major issue may take a long time to do.

Update 30/10/21: 
Preliminary checks suggest that these issues are resolved by Apple in macOS 12, Monterey. The plugin works as designed but the standalone remains inoperable.

What's my username? Licence code? Key code? Reg code?

Over the years we have had to change the format of our serial number system a couple of times. This has led to a bit of a confusion of names when it comes to your licence codes needed for installation.

In your account click the View Instrument button next to Oddity2.

You will see two lines of text for the licence code.  The first line is your “product username”, if you bought it on the new site it will begin with the letters “O2”.  Older buyers may have a username that they had on our old site here.

The second line is the registration key, or licence code, or serial. It is always a long code of numbers and letters.

Logic (or another AU host) is not seeing Audio Unit plug-ins.

If an instrument is not being detected by Logic (or any other Audio Unit host), please try the following procedures.

1. Run the AU Manager from within Logic Pro X.

2. Depending on your OS, go to:

Macintosh HD/Users/Library/Caches or Macintosh HD/Users/Library/Caches/AudioUnitCache

Move the com.apple.audiounits.cache file to the Trash then empty the Trash. When you next restart Logic or Digital Performer they will freshly scan installed Audio Units and your instrument should now appear in the Audio Units list.

3. Go to Macintosh HD/Library/Audio/Plug-ins/Components.

If you can see your plugin in the list of Audio Units, select the file and move it to the Desktop. Restart the Mac and start Logic or Digital Performer. Follow this by shutting down Logic or Digital Performer then move the Audio Units from the desktop back into the HD/Library/Audio/Plug-ins/Components folder. Restart Logic or Digital Performer and your instrument should now appear in the Audio Units list.

Are patches from my Oddity compatible with Oddity2?

All Oddity .pbk (preset banks) can be imported into Oddity2.

Does Oddity2 have the option for different size interfaces like impOSCar2?

No.

When I try to save a bank (.pbk file) I get the error code 1014

Code 1014 is a permissions error. Please ensure you have write permissions to the directory you’re attempting to save the bank into.  You can adjust permissions using the Get Info (Apple key + i) screen of the folder provided you have an admin on your Mac. Alternatively, try repairing permissions from Disk Utility on your hard drive.

Using Oddity2 in Pro Tools on PC.

There is no AAX version of Oddity2 for PC.

Please consider using a VST wrapper plugin to use Oddity2 within Pro Tools.  We have tested the following:

Blue Cat Audio MB-7 Mixer
Blue Cat Audio Patchwork
DDMF Metaplugin64

VSM
Will VSM work on macOS 12 Monterey?

Yes. You’ll need the latest version, available to download here.

Receiving "Can't find library" message in DAW - Apple Silicon Macs

Apple Silicon Macs have an additional layer of security preventing DAWs from accessing certain areas of your hard drive. If you have placed your String Machine Library in one of these locations the plugin version of VSM won’t be able to read it, but the standalone will.

We recommend that you move your library to:

/Library/Application Support/GForce

and relink it when you next run VSM.

Known blocked locations:

/Library

/Library/Audio

M-Tron Pro or VSM doesn’t appear in my 64bit host. | PC

Make sure that your host’s VST folder locations list does not contain the folder that contains the 32bit version of M-Tron Pro. If a 64bit host scans the 32bit version at all it will ignore the 64bit version.

VSM download installation

A Mac installation video can be found here.

Library Installer Error. It asked for Disc 1 to be inserted! | PC

Please fully extract the downloaded zip file before running the installer.

I get a message about ASIO drivers when I load the standalone. | PC

M-Tron Pro and VSM require the use of an ASIO compliant sound card or interface. If you don’t have a dedicated sound card or interface you can often convert your PC’s standard audio drivers by downloading and installing the free, tiny and great ASIO4all third-party driver here.

I get an error message when trying to load a patch from Library2 or Expansion Pack2

Library 2 and Expansion Pack 2 contain stereo samples that require VSM v3.x or newer to run.  Please download and install a new version of VSM, which you can do in your Account.

Using VSM in Pro Tools on PC

There is no AAX version of VSM for PC.

Please consider using a VST wrapper plugin to use VSM within Pro Tools.  We have tested the following:

Blue Cat Audio MB-7 Mixer
Blue Cat Audio Patchwork
DDMF Metaplugin64

M-Tron Pro Expansion Packs
I want to install an M-Tron Pro Expansion Pack. Where is my M-Tron Pro Library folder?
Platform: MAC/PC

Mac – Run M-Tron Pro and click the show MIDI CC button. A file path of your library will be shown.

PC
By default: C:/ProgramData/GForce/M-Tron Pro Library

ProgramData is a hidden folder, so make sure you enable Show hidden files and folders in Windows to find it.

Please note that during installation of M-Tron Pro you can select a custom location. If you’ve done this and can’t remember where you put it, run M-Tron Pro and click the show MIDI CC button. A file path of your library will be shown.

M-Tron Pro LE (Legacy)
On macOS Big Sur: I get the message that M-Tron Pro LE cannot find the Library.

We are aware of an issue that seems to affect M1 chipped Macs on Big Sur.  If you get this message when you run M-Tron Pro LE, there is a fix.

1) Use Finder to navigate here:

HD/Library/Audio/Sounds/

2) Move the “M-Tron Pro LE Library” folder that you find there somewhere else. We recommend:

HD/Library/Application Support/GForce

3) Run M-Tron Pro LE. When the message pops up, use the following dialogue box to select the M-Tron Pro LE Library folder.

M-Tron (Legacy)
I own M-Tron and want to upgrade to M-Tron Pro

Users with a registered copy of M-Tron in their account will automatically receive a 50% discount when buying M-Tron Pro. Add M-Tron Pro to your basket and then click View Basket to see the discount applied.

I bought M-Tron many years ago and cannot register it because I do not have a code.

Please contact us, providing as much information as you can about the following:

  1. Original purchase date
  2. Where purchased
  3. Any other supporting information

Once we have these details we will contact you with registration details or for more information.

Can I download M-Tron?

M-Tron was replaced by M-Tron Pro a decade ago! It is no longer available to download at all. It won’t work on any modern computer.

Imposcar (Legacy)
I own impOSCar and want to upgrade to impOSCar2

Users with a registered copy of impOSCar in their account will automatically receive a 50% discount when buying impOSCar2. Add impOSCar2 to your basket and then click View Basket to see the discount applied.

Oddity (Legacy)
I own Oddity and want to upgrade to Oddity2

Users with a registered copy of Oddity in their account will automatically receive a 50% discount when buying Oddity2. Add Oddity2 to your basket and then click View Basket to see the discount applied.

Use our technical support form if you require technical information.

Technical Support

Use our Contact form for anything other than technical support.

Contact

If these answers haven’t helped try our new users information page for more general info.

New Users Information